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Tag Archives: at&t

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Explaining the probable impact of the new Apple iPhone, one UPS employee recalled the impact of the last new iPad launch.  At its internal hubs, UPS created more work hours for part timers and enjoyed more revenue because of the volume spike that lasted for weeks. “Those small just above letter-sized boxes that iPods, iPads and iPhones come in are great for us.”

A JPMorgan Chase analyst even suggested that iPhone 5 sales could meaningfully elevate an otherwise sluggish 4th quarter GDP if they repeat the October 2011 surge in online and retail computer sales when a new iPhone was sold. Correspondingly, WSJ.com reports that Verizon and AT&T are planning for the pop in data plan upgrades that follow new iPhone launches.

New iPhones and data plans affect the consumption expenditures component of GDP and then propel it even higher through the multiplier. Defined as a ripple of spending that follows from one initial purchase, with the multiplier effect, the new iPhone is only the beginning.

But is it? Some disagree saying the iPhone will only divert spending from other purchases and competitors. Others, like economist Paul Krugman, cite the fallacy of the broken window. Proposed by 19th century economist Frederic Bastiat, the broken window fallacy tells why a broken window is not an economic blessing. As we explained in a past econlife post, Bastiat “agrees that a glazier would receive, for example, 6 francs to fix it. However…Bastiat then points out that the money given to the glazier would otherwise have been spent on new shoes or a book. And, having been able to spend the 6 francs on a new pair of shoes, their owner would have had new shoes and the old, unbroken window.”

Meanwhile, reflecting a bit of Thorstein Veblen’s conspicuous consumption, comedian Ricky Gervais tweeted: “Can’t wait for the new iPhone 5. I’ve had this mint condition, perfectly good, antique iPhone 4 for over a year now. Embarrassing.”

And finally, if Apple stock continues its upward climb, some of us might feel more affluent, shift our downward sloping demand curves to the right, and enjoy the wealth effect.

Sources and Resources: For more on how JPMorgan Chase calculated Apple’s iPhone impact, their note is here while you can see firsthand how people disagreed in Dr. Krugman’s blog ( which included the UPS worker) and a NY Times Economix post. Because it not only might relate to iPhones but also to disaster spending, this paper about the broken window fallacy has broader significance.

Finally, here is a graph from a WSJ.com article that shows the data upgrade spike when a new iPhone launches.

WSJ Graph shows updated data plans

 

 

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A Traditional Telephone Book

Among all of the innovations that changed our lives, have you ever thought about the phone book?

The first phone book dates back to 1878. Compiled by the the District Telephone Company of New Haven, soon to become SNET, the Southern New England Telephone Company, it had 50 names but no phone numbers because the first phones had no numbers. Its purpose was to list phone owners so that people knew with whom they could talk through a central switchboard. One early version of the phone book suggests saying “Hulloa” to start a conversation although Alexander Graham Bell preferred “ahoy.”

Reading about the phone book, I soon realized that it conveyed a lot about our economic history. Soon after New Haven, Connecticut, then San Francisco, New York City and Chicago printed the earliest phone books. During 1916, researchers were asked to figure out the best way to organize a phone book. Experimenting with 3 or 4 columns to a page, font size, indentations, they actually figured out a format that shortened number look-up time to 9.28 seconds. According to a 1954 edition of The Saturday Evening Post, the larger phone books, maybe 2000 pages, cost AT&T $1.50 to produce. And remember, millions were printed and delivered, they were in almost every home, and no one directly paid for a copy. Or, just skim through the 1979 Yellow Pages. You find, for example, plenty of listings that relate to the typewriter and none that say computers.

And that takes us to Joseph Schumpeter. Schumpeter characterized the unsettling process through which innovations replace established technology as creative destruction. The computer replaced typewriters. The auto eliminated the need for buggy whips. Because of CDs, 78 and 45 rpm records became obsolete. Stepping back, you can see that creative destruction fuels massive economic shifts, it eliminates existing jobs and it necessitates new kinds of labor and capital.

With the proliferation of cell phones, aren’t phone books undergoing creative destruction? Is anything replacing them?

And lastly, a painting contractor whose name was Bill Holland, hoping to be easily found, listed his name in the 1960s Los Angeles Yellow Pages as Zachary Zzzra.

My phone book facts are from Ammon Shea’s The Phone Book. And here is an interesting Washington Post article on the future of the phone book.

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After Hurricane Irene last August, I lost my electricity for 8 days. Then, only weeks later, after a surprise snow storm, all over again, 8 days without power.  Facing a similar plight last week, economist Arnold Kling asked why the lights were out for so long.

His answer? Reliability has no price.

Problem #1: Dr. Kling’s Washington D.C. provider (mine is in NJ), Pepco, is a regulated monopoly. Where then, he asks, is the incentive to improve service? With no competition, unless things get pretty bad, they have the business.

Problem #2: Reliability has no price. As King says, “…when there is no market price for something of value, incentives are bound to be misaligned.” By contrast, Pepco’s preparation for the unknown that might never happen can have a steep price.

Kling suggests reliability insurance. Any customer who wants a guarantee that her power will not be out for longer than 4 hours has a higher monthly bill. And, if the power company does not comply, then it owes the customer a certain amount, like $20 an hour after the fourth blackout hour.

Whether Dr. Kling has a workable solution, I am not sure. However, he has pointed out how crucial prices are. As sources of incentive and information, they shape business and consumer decisions.

Don’t prices give us more power?

A final thought: Remember the pre-breakup, before 1984, AT&T? A regulated monopoly, they were reliable. So too was the Eastern Airlines NY to Washington D.C. shuttle. Was it only the guaranteed profit margins that distinguishes them from “deregulated” electricity markets?

I read about Arnold Kling’s power outage and his response here after seeing a link on marginal revolution.com. In Econ 101 1/2 you can read about the original AT&T and the breakup (pp. 254-264).

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