Posts Tagged ‘repeatable routines’

  • labor productivity at Starbucks

    Does Your Barista Do a Repeatable Routine?

    Jan 18, 14 • 468 Views • Behavioral Economics, Businesses, Demand, Supply, and Markets, Economic Humor, Innovation, Labor, Macroeconomic Measurement, Tech, Thinking EconomicallyNo Comments

    Starbucks calls it “transactions per hour” but from our perspective, it’s waiting in line. Researchers say that it takes only 3 minutes in a queue for us to become impatient. Hoping to show their shorter line time and higher sales, Starbucks